Who is this site for?

CitePro.com was developed for BCBAs who wish to develop enhanced skills related to their application of ABA principles in therapy sessions. Topics include supervision, ethics, parent training, language, evaluations and much more!  All presentations are ACE certified Type II courses.

Will I earn Continuing Education Credits?

Yes! Each presentation by a BCBA is eligible for Type II CEUs. Presentations given by non-BCBAs are eligible for Type III CEUs. Each course lists its specific CEU type and amount. All courses are ACE certified.

How many Continuing Education Credits do I need for re-certification?

BCBAs need 32 CEUs  (of which, 4 CEUs must cover ethics for all certificants; 3 CEUs in supervision for supervisors) every 2 years. See https://www.bacb.com/maintain/continuing-education/ for more details. 

Who is behind Cite Pro.com?

Cite Pro was created by a BCBA who spent hours searching for high-quality, low cost, practical, online CEUs for herself.  After realizing that no quality option existed, she set about developing a site that she wished somebody else would have created for her!  Currently, CitePro.com is managed by a star BCBA, assisted by Cite Pro's BCBA advisory team.  Cite Pro's web design and videography professionals round out our staff.

I have a topic that I am desperate to learn more about. Can you feature it on CitePro.com?

We at Cite Pro are always looking to add skill-enhancing seminars. Send us an email at admin@citepro.com with your idea for a topic or presenter. You may be eligible for a referral bonus if the topic or presenter end up on the site!

PROBLEM! I completed a course and have not received my completion certificate yet. Why not?

Completion Certificates are available in your account immediately once you complete 100% of the course. You can try checking the list on the side of the video player to see if all your checks turned green. You may have to download a document or answer a survey question. If you are not sure what you missed, send us an email at support@citepro.com and we will check for you on our end.

I received my certificate but it is missing information! Now what?

Certificates are generated from the information in your profile. You can change or add information (such as your BCBA number or your last name) on the My Account page. To get to the My Account page, select the avatar in the top-right header and then My Account. CONTACT support@citepro.com for assistance editing existing certificates.

Is there any way I can get my money back?

Once you have communicated with the support team at support@citepro.com, and have not been able to satisfy your concerns (we doubt it :) , you may be eligible for a refund on your purchase, minus a ten percent administrative fee. 

If I miss the LIVE course, can I get CEUs for watching the On-Demand recording??

YES! All Cite Pro courses are available On-Demand for asynchronous CEUs.  Recordings are typically available within 3 business days following the LIVE course.

What if I can't complete my course before the expiration date?

We know that 'life happens', and schedules can be extremely busy. So, we are happy to offer a one time 30 day extension for up to one year after your purchase date.

Can I Pay for my Courses with a Purchase Order (PO)?

Yes. Here are the steps: Send an email to support@citepro.com listing the names of staff members and an email address for each staff member. Submit the PO via email attachment . Price: $167 for membership per employee. If you would like a W9, please indicate so in the email. Once we receive the PO, you will receive an invoice payable via CC or ACH. Any questions along the way please reach out to support@citepro.com or admin@citepro.com.

Is Cite Pro an Authorized ACE Provider?

YES - The ACE provider ID is OP-17-2701

Can groups receive discounts?

Absolutely! We offer discounts for groups of 3 or more. For assistance with group discounts, please reach out to us at admin@citepro.com.

MANDATORY DISCLAIMER:  The Behavior Analyst Certification Board®  (“BACB”) does not sponsor, approve or endorse Cite Pro, the materials, information or sessions identified herein.

Cite Pro is an Equal Opportunity Organization and prohibits discrimination on the basis of race, color, religious creed, disability, ancestry, national origin, gender, marital status, military status, age or sexual orientation.